t: 01803 327768

Feedback

In the unlikely event that you feel that we haven't fulfilled your expectations please use the following complaints procedure.

Comments and suggestions

We always appreciate feedback, both positive and constructive. If you would like to give testimony to any of the services you have been given at the Crematorium, please write to:

Torquay Cemetery & Crematorium, Hele Road, Torquay, Devon, TQ2 7QG

If you have some feedback which you would like to share with us for inclusion on our website,

please email: Torbay@westerleighgroup.co.uk

I have visited many crematoriums around the country and this is by far the best kept grounds I have ever seen.  It has got such a lovely peaceful atmosphere.

Thank you so much for the picture you sent me of my dear Brother’s grave and memorial.  I was so thrilled I felt I had to sit down and write you a letter.  I am partially disabled now so I cannot visit the grave and I had nobody to take a picture to show me.  If you were here now I think I would kiss you.  Such a kind and thoughtful Crematorium Manager.

I am really pleased that the Garden of Remembrance has now got some little plaques displaying each month, such a lovely touch.  I find it a real comfort to come back to where my Father’s ashes were scattered and to lay some flowers.

 

Complaints Procedure

In the unlikely event that you feel that we haven't fulfilled your expectations please familiarise yourself with Westerleigh Group’s complaints procedure here: Westerleigh Group Complaints Policy.

 

Download A Feedback Form

We welcome any feedback that you may have. Please feel free download a copy of our Feedback Form below and submit any comments that will enable us to improve our service to you at the following address:

Westerleigh Group Ltd
Westerleigh Road
Westerleigh
Bristol
BS37 8QP